How does the 30-day free trial work?
If you cancel a paying plan within 30 days of signing up you won’t be charged a
thing. If you do choose to cancel your account in the future you will never be charged
again, but you are responsible for charges already incurred up until your cancellation.
Refunds
can not be issued after your initial 30 day trial and we don’t prorate for partial
months.
Do I have to sign a long term contract?
No. ZapFiles.com is a pay-as-you-go service. There are no long term contracts
or commitments on your part. You simply pay month-to-month. If you cancel, you’ll
be billed for the current month, but you won’t be billed again.
Do I get a 30-day free trial if I upgrade?
If you upgrade from a free account to a pay account you are not eligible for the
30-day free trial. The 30-day free trial on paying plans only applies if you sign
up for a paying plan now. You can always downgrade later if you choose.
Are there per-user fees?
No. The prices you see above are all inclusive. Every ZapFiles.com plan includes
unlimited users and clients. 100 people or 10 people, 30 clients or just 3, the
prices listed above are the same for everyone.
Can I change plans at any time?
Yep. Simply click on the “Account” tab on your dashboard and you’ll see your options.
What types of payment do you accept?
Currently we accept Visa, Mastercard, and American Express. We do not accept PayPal.
At this time we only accept payments online so we will not be able to accept a P.O.,
invoice you, or take an order over the phone.
Your data is safe and secure
Our state-of-the-art computer servers are protected by biometric locks and 24-hour
surveillance. Our product software and infrastructure is updated regularly with
the latest security patches. Our network is protected by an enterprise-class firewall
and all ZapFiles.com plans include SSL encryption to keep your data safe.
What web browsers work with ZapFiles.com?
Internet Explorer 7 or 8, Firefox 3 and higher, Safari 4, and Chrome 4.
Any questions before you sign up?
If you have questions about ZapFiles.com or the sign up process just
submit a support request and we’ll get
right back to you.
